AVP/DVP - Branch Manager - Bank

KRA's:

- Enhancement of deposit pool from customers.

- Establishing standards and delivery of service.

- Sale of non-deposit products. Cross selling targets progressively.

- Sale of Mutual Fund and Insurance products.

- Fee income.

- Branch administration.

- Regulatory compliance.

- Manage productivity, morale of branch personnel

- Overall responsible for break-even and P&L of branch

EXPERIENCE:

- Overall 10 years of Banking experience; out of which 3-4 yrs in Retail Liabilities

- Must have had Sales experience and exposure, preferably of Liabilities products

- In-depth understanding of financial instruments, markets and macro - micro economic processes

- Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"

- Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

QUALIFICATIONS / QUALITIES:

- MBA / CA/ CAIIB

- Should have sales orientation

- Leadership skills. (Though more tactical than strategic).

- Thinker : Doer = 40:60

AGE:

1. 28 - 38 years

THE ROLE:

Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process