AVP - Client Lifecycle Management - BFS

- This role will be focused on the execution of controls and tasks required in the Client Lifecycle Management process, with a strong focus on ensuring that client identification documentation, name screening and data capture activities meet the Bank's policies, standards, and applicable local legal and regulatory requirements.

- Managing a team supporting Private Banking account change in circumstances and report directly to PB Head of Client Lifecycle Management Operations.

- Act as Subject Matter-Expert in various aspects of the account maintenance / Change-in-Circumstance processes that includes but not limited to change of Beneficiary Owner and various capacities, Tax topics like FATCA and AEI, Investment Suitability and other mandatory requirements to ensure all accounts satisfy the required regulatory and policy standards

- Manage key business partners in Front Office, COO, Tax, Risk, Compliance, Platforms and IT from Singapore, Hong Kong and Australia locations.

- Stay relevant with the latest regulatory, policy and procedural requirements.

- Perform data capture and validation in the Client Relationship Management system.

- Take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis.

- Report higher risk matters or regulatory questions to the Financial Crime Compliance team.

- Provide support for any regulatory related, audit, review requirements.

- To prepare and conduct training on client maintenance processes as required.

- Seek to deliver continuous operational improvements, in view of the changing operating and regulatory environment.

Qualifications

- 8-10 years of relevant client account maintenance experience within Banking (Private Banking experience is preferred). Overall 10 -12 years of working experience in Banking or Financial Services Consultancy firm.

- Previous experience in handling team and coordinating with offshore teams.

- Experience in Change Management.

- Outstanding proficiency in Excel and Power point.