Role Requisites :
1 ) Qualified CA, R2R domain experience, experience leading large teams + BPO experience
2) This role is a combination of F&A domain skills, excellent people management skills and process improvement mindset, good commercial sense and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.)
Responsibilities :
1) Flawless execution on Operational deliverables through a robust operational and controls/compliance framework
2) Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective
3) Actively engage with customers to understand and address customer pain points
4) Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and
build a strong team
5) Align to customer goals and deliver on commitments consistently
Work Location : Kolkata
Must be flexible to work in Shifts.
Send your cv's to jyothirlata.r@heliosmatheson.com
Jyothirlata
Sr HR Client Services
044-43910020
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