AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd
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AVP - Business/Performance Reporting & Analytics - BPO (11-20 yrs)
Role : AVP - Business/Performance reporting and Analytics
Candidate Expectation: minimum 11+ years experience leader with hands on experience in end to end Reporting and Analytics portfolio. More aligned to SLA/KPI reporting, Performance reporting etc
- Wrangling data from multiple sources including ERPs, workflow, manual sources sales to create integrated views that can be used to drive decision making
- Ability to oversee, create and deliver a stable and highly spontaneous reporting platform
- Facilitate and drive ongoing daily/weekly monthly reviews in highly unstable environment calling out insights on improvement areas for delivery leads
- Created dashboards (for CFOs) covering key performance metrics that best indicate an organization's progress towards stated strategic goals - via visualization tools or advance excel.
- KPI/Data Analysis, Financial, Research, visualizing and interpreting data/information
- This role shall be responsible for setting up and leading - Analytics and Performance Management and Reporting structure for FnA clients; knowledge of Finance and Accounts tower is a must (R2R / P2P OTC)
- Would need to have exposure to the contract between client and Organization and work on reporting deals financials on a monthly basis
- Risk and Issue management, Exposure to Governance, Change Management, Incident Reporting and Visualization tools
- Need to be an expert in Tools Like : SQL Server, Tableau, Excel, VBA Automation, PowerPoint, Dashboard Designing
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