Avana - Client Relationship Manager

Profile of the Company

Avana Integrated Systems Ltd. (Avana) is a joint venture between Tata Advanced Systems Ltd. (TASL) and AGT International (AGT). Avana was incorporated in 2010 to address the homeland security market in India. Avana offers innovative technology solutions in areas of Critical infrastructure and Border protection, Urban Security and Surveillance, Transportation, Law enforcement and for ensuring adequate preparedness for natural disasters.. 

TASL (www.tataadvancedsystems.com) is the holding company for the Tata group’s interests in Aerospace, Defense and Homeland security. The Tata group (www.tata.com) is an Indian multinational conglomerate that has operations in more than 80 countries across six continents and has over 100 operating companies. In 2011-12, the Tata group had sales of $100.9 billion.

AGT International (www.agtinternational.com) is one of the fastest-growing public safety and security solution organizations in the world. Headquartered in Zurich, Switzerland, AGT International employs 2,300 people worldwide, representing more than 50 nationalities. The organization was founded in 2007, and within five years achieved $1 billion in annual revenues, while managing $8 billion in projects.

Job Summary

- This position will be responsible for developing long-term relationships with the assigned customer and connecting with the key business executives and stakeholders at the clients end.

Key Responsibility Area

- Manage relationships and build/strengthen business in the assigned account(s).

- Competition Mapping.

- Expertise in identifying and building business opportunities by evaluating the client's current security posture & develop new requirements in line with their changing business needs.

- Collaborate with clients to define requirements and manage expectations and communications from inception through delivery, including status updates, budget reconciliation, scope changes, etc.

- Identify potential sales and cross-sales opportunities. Use expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.

- Establish a professional, working, and consultative, relationship with the client, up to and including the C-level. Cultivate relationships within accounts to expand Avana's footprint and overall revenue.

- Work collaboratively with specialists / team members of other functions (not reporting into) towards a common goal.

- Provide a stable and consistent methodology for managing customer relationships and services.

Education Background

- BE/Btech and MBA with minimum 15 years of Exp. Candidate with knowledge and experience of working in the Eastern Region would be preferred for the role.

Experience Background

- Should have demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.should have excellent and proven skills in ""hunting"" and ""farming"" in the sales world.

Competencies

- Drive for results/Customer focus/Strategic thinking/functional excellence/Ownership/Interpersonal Skills. Taking ownership/Interpersonal effectiveness. Should have excellent communication skills.