AVAGMAH - AVP - Operations

About avagmah.com:

avagmah.com is the fastest growing online education company, offering industry relevant continuing education programs to working professionals in partnership with leading domain experts like jack Welch management institute (leadership), whistling woods (media) and Apollo group (healthcare). With its motto 'education for working professionals, on the move', avagmah.com leverages cutting edge online technology to offer short term certificate, graduate, postgraduate and senior leadership programs.

Since 2010, avagmah.com has shaped careers of over 2000 professionals by providing an array of prestigious industry relevant academic programs.

Job Description:

- Day to day operations

- University coordination and relationship management

- Student Help Desk, Customer Service Management

- Student Engagement and Satisfaction Matrix

- Logistics, and inventory management

- University coordination and relationship management

- Vendor management

- Managing a team of 15- 20 people including Sr. Managers

- MIS

Skills:

- Strong operational skills

- Be able to multi-task

- Have leadership experience in operations management

- Effective verbally and written communications skills

- Have comprehensive knowledge of quality assurance principles and implementation

- Be able to manage large cross functional teams

- Be able to coordinate with other departments

- Excellent project management, and change management capabilities

- Have good judgment and decision making skills