Essential Experience
- 12 years' experience of Finance, Customer Service, Procurement or BPO transformation
- Experience managing virtual teams across multiple geographies
- Extensive Project Management experience and track record of bottom line delivery, particularly through technology solutions
- Proven track record managing multiple stakeholders effectively
- Deep understanding of Project Management Office processes and project delivery and reporting toolsets GBS Global Solutions Automation Demand Lead
- Demonstrable experience in driving process optimisation through automation
- High degree of personal impact, with excellent communication and influencing skills at all levels of the organisation
- Strong commercial acumen and understanding of customer impacts
- Able to work in fast-paced, high-demand and delivery-oriented environments and able to adapt approach and style to meet shifting priorities
- Experienced in building relationships within a cross functional and globally dispersed stakeholder network
- Adept at delivering results through Agile philosophy and Scrum methodology
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