AuthBridge - Senior Manager - Enterprise Accounts

Senior Manager - Enterprise Accounts

About AuthBridge:

Authbridge is India's largest Authentication company, delivering cutting edge technology and alternate data analysis for Identity management, Onboarding & Verification and Business Intelligence. We provide solutions across three verticals:

BFSI Solutions

Workforce Solutions

Business Solutions:

Over 1500+ clients across 30+ sectors, including Fortune 500 and Indian unicorns, rely on Authbridge's sophisticated authentication products. These API enabled and AI/ML powered products are supported by the largest proprietary identity, education, and criminal databases in the country - allowing us to perform seamless and near instant authentication checks. With a large product and technology team, Authbridge has conducted over 10 million verification checks since its inception in 2005. Authbridge is ISO 9001:2015 certified for quality and ISO/IEC 27001:2013 compliant for information security.

Location: Bangalore

About the Role:

- Responsible for ensuring achievement of sales target through existing clients

Key Responsibilities:

- Responsible for customer retention by ensuring a high level of customer engagement for all the accounts under his/her purview.

- Monitor client delivery on an ongoing basis to ensure agreed SLAs and KPIs of the contract are strictly implemented

- Ensure continuous support and proactive issue resolution to the clients.

- Understand client business objectives to build a pipeline of future work.

- Assist in generating business insights through analyzing relevant competitors' data, their offerings, and pricing strategies

- Pro-actively work with 'Operations' department, Credit Control team & invoicing team to manage delivery and invoicing.

- Develop and ensure achievement of sales strategies and year-on-year sales plan divided into monthly, quarterly, and annual plan.

- Develop business personally through prospecting and pitching to client organizations identified in course of strategy creation.

- Manage sales team's performance (if applicable) to drive sales targets

- Manage the entire Sales Lifecycle including Prospecting, Pitching, Offering, Negotiating and Contract Closure in his/her assigned region / industry

- Generate business insights through analysing relevant competitors' data, their offerings and pricing strategies

- Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.

Must have work Experience:

- Minimum 10-12 years of experience in account management in Services Industry

- Experience of managing CHRO/CXO Level Clients.

- Experience of handling clients from Top IT / ITeS / Technology companies / E-Commerce companies / BFSI companies and SMB accounts

- Has worked in a company that sells products or services (preferred) to HR Departments of businesses

Qualification & Functional Skills:

- BE or MBA or BE+MBA

- Impact & Influence

- Need for Achievement (nAch)

- Building Relationships & Networking

- Business Acumen

- Willing to work in a high-pressure & changing sales setup

- Excellent verbal and written communication skills

- Good MS Power-Point and MS-Excel skills

Did you Know this about AuthBridge:

- Authbridge case study titled "Innovating HR Operations in India", based on AuthBridge's innovative Operations Management, is now taught as a part of the MBA curriculum of the Ivy League Business Schools, Cornell University.

- Authbridge also have a case study on AuthBridge's story on Innovation and Entrepreneurship by Indian Institute of Management (IIM), Ahmedabad.