Roles and Responsibilities:
- Responsible for continuously reinventing and improving Mobile Banking platform
- Continuously maintain a strong proposition that creates sustainable competitive advantage, creates customer engagement and superlative user experience that drives direct business benefits
- Enable relevant touchpoints on Mobile Banking platform by empathically understanding the customer and leading rapid development
- Develop a deep understanding of customer, identify gaps in core product functionality and help build right set of features and track adoption for the same
- Act as key authority and point of contact for project development and control
- Partner with sales, strategy, marketing, engineering, and design teams to bring the product vision to life
- Collect, analyse and report data and adjust development plans as needed to facilitate a successful product rollout
- Represent the voice of the end user throughout the development process
- Chalk our metrics to track success and direction of the product
- Drive industry partnerships and relationships
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