Atos Syntel - HR Business Partner

Atos Syntel is a leading global provider of integrated information technology and knowledge process services. Atos Syntel helps global enterprises evolve the core by leveraging automation, scaled agile and cloud platforms to build efficient application development and management, testing and infrastructure solutions. Our digital services enable companies to engage customers, discover new insights through analytics, and create a more connected enterprise through the internet of things. Our "Customer for Life" philosophy builds collaborative partnerships and creates long-term client value by investing in IP, solutions and industry-focused delivery teams with deep domain knowledge.

To learn more, visit us at: www.atos-syntel.net

Department name: Human Resources

Department Role: To improve Employee engagement (PMS) & relations, to manage Climate & culture creation leading to superior E sat, drive Change management, Talent development/succession management, Partner with Business to develop a culture of openness and fairness, Provide strategic insights to business for business efficiencies

Key Result Areas:

1. Retention Management

2. Culture building

3. Fair and Objective Performance Management

4. Impact on Business efficiencies

5. E-sat enhancement

Required Educational Attainments (Degrees, Certificates etc):

1. Post Graduate in Management Studies

Required Skill Sets (Technical/Behavioral):

1. Good understanding of the BPO/KPO business

2. Very Good Communication Skills

3. Proven experience in managing the Line HR set up for a BPO/call center

4. Proven experience of handling change management & Executive counseling

5. Strong domain exposure from a People engagement tools & techniques

Required Attributes (Vision, Strength, Personality Trait, Certain Aptitude):

1. Ability to communicate clearly (verbal / non-verbal)

2. Smart and Presentable

3. Should display Out of the Box thinking capability

4. Should have high levels of resilience- ability to push back

5. Have excellent peer/perception management skills

6. Should have sound mentoring philosophy & Mature head

Required Experience (of what type, for what duration, what industry/background):

- 8-12 years, preferably in BPO/Call centers

Additional and Special Requirements:

- Should have handled a similar HRBP role in one of the previous assignments