Associate Vice President - Human Resources - BPO

Responsibilities:

Employee Life Cycle Management:

- Oversee and manage the entire employee life cycle, including onboarding, training, performance management, and offboarding.

Technology Platform Implementation & Effectiveness:

- Lead the implementation and ensure the effectiveness of technology platforms related to HR processes.

Policy and SOP Design:

- Develop and design comprehensive company policies and Standard Operating Procedures (SOPs) in alignment with organizational goals and compliance standards.

Employee Engagement Programs:

- Measure the effectiveness of employee engagement initiatives and communication plans.

- Implement strategies to enhance employee satisfaction and foster a positive work culture.

Employer Branding:

- Design and cultivate a strong employer brand that positively influences talent retention.

- Work on strategies to enhance the organization's reputation as an employer of choice.

Talent Acquisition:

- Take charge of Talent Acquisition with a focus on acquiring the right talent for a growing startup.

- Streamline recruitment processes and ensure a robust pipeline of skilled professionals.

Key Requirements:

Experience:

- Minimum 16-18 years of overall HR experience, with a significant period in the BPO sector.

- Proven experience in startup environments, demonstrating adaptability and strategic thinking.

Education:

- Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.

Skills:

- Strong leadership and people management skills.

- Excellent communication and interpersonal skills.

- Proficiency in implementing and managing HR technology platforms.

- Thorough understanding of BPO operations and challenges.

Attributes:

- Proactive and innovative mindset.

- Ability to thrive in a dynamic and fast-paced startup environment.

- Strategic thinker with a hands-on approach to problem-solving.