Associate - Sales Support - Telecom

Job Description:

ONLY MUMBAI CANDIDATES SHOULD APPLY.

Position: ASSOCIATE SALES SUPPORT to the global Mobility & IOT Business Team

Work Location: Work from Office, Mindspace Business Park, Malad (West) Mumbai.

1) Main Role / Responsibilities:

- Maintain and update sales records, including customer information, orders, and contracts, in the company's database or CRM system.

- Assist in processing sales orders, ensuring accuracy and timely delivery of products or services to customers

- Coordinate with other departments, such as product, Presales, finance, to fulfill customer orders and resolve any issues or discrepancies

- Generate and distribute sales reports and analytics to the sales team and management, providing insights into sales performance and trends.

- Support sales representatives with administrative tasks, including preparing sales presentations, proposals, and quotations.

- Respond promptly and professionally to customer inquiries and requests for information, providing excellent customer service at all times.

- Collaborate with the marketing team to ensure alignment of sales and marketing efforts, including coordinating promotional campaigns or product launches.

- Maintain confidentiality of sensitive sales and customer information, adhering to company policies and data protection regulations

- Continuously seek opportunities to improve sales processes and procedures, recommending and implementing enhancements as needed.

2) Qualifications & Experience :

- 3 TO 5 Years proven experience as a Sales administrator/assistant or similar role.

- Familiarity with Hubspot / Salesforce, sales processes is a plus.

- Excellent written and oral communication skills in English

- Exceptional attention to detail and accuracy in data entry and record-keeping.

- Self-motivated, able to think, work and act independently with minimal supervision

- Strong interpersonal and team oriented skills. Experience and ability to effectively collaborate locally & remotely with colleagues from diverse ethnic and linguistic backgrounds, in particular in Asia, Europe & the Americas

- Demonstrates initiative and organization.

- Ability to multi-task in a very fluid work environment

- Highly proficient in Microsoft Office

- Graduation and additional qualification is a plus, ideally in marketing, sales or business administration

3) Work Location

- Initially, during several weeks, training will be provided from the Mumbai office (Malad area) during regular Office hours

- After approximately three months, and after under a few days prior notice, occasional days of working from home can be applied for.

CTC OFFERED : 12 TO 15 LAKHS