Associate - Product Owner - Extraction & Digitized Document Integration - BFS

- The AWM Ops Change Mobilization team partners with Operations, Technology and Business leadership to take the best of what we do, within and across LOBs, and drive deliberate cross-pollination across AWM Operations teams, promoting global process consistency and standards. We focus on evolving the organization's capabilities to move from lower to higher-value added tasks, and creating agile processes, teams and infrastructure that enable differentiated client experiences and outcomes. We follow a hypothesis-driven, data-informed approach to identify opportunities and employ co-design principles to create effective, scalable, well controlled solutions. Those solutions seek to differentially equip our people and support their development as Operations professionals of the future. We serve the broader organization and maintain a service-oriented attitude in all that we do.

- As an EDDI (Extraction & Digitized Document Integration) Product Owner, you will join a team developing a new Common Capability to support our businesses manage their optical character recognition/intelligent character recognition (OCR/ICR) and extraction needs to process documents thorough integration with artificial intelligence (AI) and machine learning (ML). The Product will integrate directly with Business Applications and other Content Management platforms and services. There is high demand for this product in the Global Private Bank given significant manual effort and cost to manage documents.

Responsibilities :

- Support the product vision, goals and objectives, defines requirements, and prioritizes delivery in order to maximize the business value of the investment

- Support end-to-end management and product delivery across the full product lifecycle including research, ideation, prototype, test, build, adopt, and measure in partnership with users, stakeholders, Design, and Technology.

- Partner with Operations and Technology and drive teams toward a robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle.

- Demonstrate governance by ensuring that: (a) workstreams and initiatives are tracked and actively managed, (b) KPI's are agreed, measured and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful.

- Develop clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development

- Develop and maintain deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business.

- Embody true - customer-obsession- in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.

Qualifications :

- Experience in product management or program management assisting in strategic or transformational change is strongly preferred.

- Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business required.

- Ideally experience with Content and Document Management platforms.

- Experience managing product delivery across multiple workstreams with varying timelines, priorities and complexities.

- Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals.

- Proven ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels across a broad variety of job functions.

- Excellent leadership skills - of product, programs, projects, teams and/or employees.

- Structured thinker, effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence.

- Strong understanding of different technological development methodologies (e.g., Agile, Waterfall).