Associate Manager - Employee Relations & Policies - BPO/ITeS

ER & Policies-POSH-AM

About The Company:

ARA's client is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and company Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centres. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The Role: ER & Policies Associate Manager

Key Responsibilities:

- Handing Complaints - receive, process and investigate complaints related to sexual harassment in the workplace as Presiding Officer or IC member.

- Documentation - support External counsel in documenting proceedings and maintaining records related to complaints and investigation (i.e depositions and reports)

- Provide required support to complainant and respondent throughout the investigation process, ensuring they are aware of their rights and options.

- Collaborate with HR, legal and management team to implement preventive and disciplinary actions

- Ensuring compliance with legal requirements and company policies including closure of cases within the defined timeline.

- Training and awareness - Organize and conduct training sessions and awareness programs for employees

- Staying updated on relevant laws, regulations and best practices related to Prevention of Sexual Harassment

Skills Required:

- POSH case management

- Handing Complaints - receive, process and investigate complaints related to sexual harassment

Qualifications & Experience:

- Experience- 6-7 years relevant experience in POSH, Case Management

- Qualification-Any graduate/PG