Associate General Manager - Direct Marketing/Lead & Demand Generation - Adverting Agency

Associate General Manager(Client Service Director) for Direct Marketing, Lead Generation, Demand Generation Adverting Agency -Bangalore-Banswadi

The ideal candidate will be someone from an event and/or direct marketing background- and specifically, someone who has wide exposure to IT/Technology marketing. Is comfortable working with large MNCs (has his contacts in place) and importantly, can build and lead a team of Account Managers- should be operationally hands-on and fairly conversant with on-ground execution realities.

RESPONSIBILITIES

- Overall growth and development of accounts in his group.

- Meeting profit goals on each account in his group.

- Maintaining a high level of performance by the account teams and other agency personnel, as needed.

- Being sufficiently informed and personally involved, ensuring sound planning, good service, and a solid client/agency relationship.

- Following agency policies and procedures.

- Keeping management informed of the status of his group's accounts, problems, plans, and meetings, as well as involving Management personnel at key times.

- Ensures the timely development and execution of plans, campaigns, and projects to assure earnings, growth, and profit goals are achieved.

- Provides account team leadership, and convey the specific requirements for multi-functional support to the appropriate functional regional management on a timely basis.

- Plans develop and defend budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to Clients.

- Assigns duties, goals, and supervises the account service staff for the assigned accounts.

- Executes duties and assignments as directed in compliance with corporate guidelines and objectives.

- Maintains awareness and controls situations which may lead to the risk of write-offs.

- Maintains open and complete communications of Client issues with functional leaders and corporate management.

- Provides leadership/motivation and conveys the vision and values of the Agency to the assigned staff. Ensures that the staff works in conformance with Agency policies and procedures and public law.

- Leading a team to provide the utmost level of client service

- Liaising with clients at a senior level on a day-to-day basis

- Promoting the expansion of business with existing clients

- Working with other senior managers to generate new accounts

- Management of staff in his/her team:

- Training and career development of staff

- Annual evaluations and monitoring of progress of staff under their management

SKILLS AND REQUISITES

- Management degree with 8+ years client service/management experience

- A strong leader and excellent communicator who can drive consensus and articulate program recommendations and trade-offs to senior executives

- Strategic thinker who can take broad visions and concepts and develop structured plans, actions, and measurable metrics and then execute on those plans

- Decisive, action-oriented, and able to motivate, inspire, and lead cross-functional teams in different regions and business units

- Demonstrated ability to build strong client relationships

- Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities

- Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization

- Strong selling, persuasion and convincing skills

- Effective interpersonal and team management skills

- Background and experience in P&L management

Suma

09916319886