Designation - Associate Director - Transformation
Role Objective :
- Develop, sell, and execute supply-chain transformation plans for customers (or potential customers) by partnering with CXOs.
- Continue to manage existing large accounts and grow share-of-business with by offering additional technology-based solutions.
- The incumbent will have the opportunity to touch every part of customer's business, map out all their strategic drivers, align solutions to customer needs, and help drive execution.
Role Responsibilities :
- Identify innovative ways to acquire new enterprise customers by radically transforming their end-to- end supply chain (from procurement to delivery) using the suite of solutions.
- Lead all pre-sales activities for enterprise accounts. Built sales pipeline and make multiple proposals to generate additional revenue through supply chain transformation as a service.
- Formulate growth strategy for existing enterprise accounts (grow share of business) along with the business heads and other senior stakeholders.
- Liaison with clients for delivery, demand management, billing and new opportunities. Program manage post-sales execution of solutions
- Identify alignment gaps with customer team, and drive transparency and accountability through communication and collaboration.
- Lead on change impact analysis, readiness and post go-live assessments.
- Work with internal, cross-functional teams (Product, Engineering, Business, Finance, Customer success, SCM etc.) to structure problems, analyze opportunities, and develop solutions and actionable recommendations through a rigorous data-driven process.
- Monitor and drive all organizational KPIs that are critical for success. Drive the operational cadence at CXO level. Measure & track critical KPIs & initiatives
- Provide insights to the business through analytics and market research as required
Key Stakeholders :
With Purpose :
Internal :
- CEO & other leaders Driving key strategic initiatives
- All functional heads Coordinate for smart decision making
- External Key customers, & other stakeholders
- Driving growth KPIs & managing critical relationships
- People having experience in chemical sector world be preferred
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