Associate Director - Telesales - BFS

Please find below the JD for Senior Manager / Associate Director Telesales for dot com - South location - Thane/ Tardeo

Experience - 15+ years overall, minimum 5+ years in telesales (Preferred choice Internet / E commerce domain)

The candidate has to operate from Thane/Tardeo Location and should be comfortable to travel and operate within the region.

Roles & Responsibilities

To lead the business development team for the BU. The role involves front-leading a team of 40 -50 people and be accountable for their productivity. The person will be required to pull up his/her sleeves and get involved in every aspect of market development & sales. This is a strategic and important part for the business hence we need someone who is strategic as well as tactical. The candidate needs to be owning and hitting/exceeding quarterly/annual sales targets with the assigned teams.

- Accountable for the revenue targets from the assigned leads.

- Develop a highly motivated team that can manage the entire sales cycle from identifying a prospect to sales and identify customers for repeat business.

- Hiring, Motivating, Retaining and Driving the sales team towards the attainment of company's objectives.

- Person will be accountable for the productivity of his team.

- Keep a watch on the competitive activities and update the management.

- Build and develop personal relationships with all key stakeholders and be available for help.

- Will monitor sales staff performance to ensure that goals are met.

Requirements

- At least 15-20 years of total work experience with minimum 5 years in Telesales team management, preferably from an Internet selling background.

- High level of Target orientation and proven track record of accomplishing weekly / monthly revenue targets independently.

- Graduate required, MBA preferred.

- Proven leadership skills, self-motivated & ability to manage competing priorities.

- Exposure to value & volume selling is a must.

- Should have pleasing personality and good communication & presentation skills.

- Should have high data management skills (an expert in excel)

- Should be able to work in a pressure situation.

- Innovative and capable of out-of-the-box thinking

- Good Understanding of Quality metrics and process improvements.

- Strong results orientation - is able to focus and deliver results

- Excellent problem-solving skills - coming up with simple solutions to complex problems

- Ability to drive consensus, leverage synergies from cross functional teams

- Drive performance management across workforce by applying and implementing best in class performance metrics.