Associate Director/Lead - Live Commerce - eCommerce

Responsibilities

- Scale up the Live commerce business by establishing processes identifying partners and growing rapidly.

- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.

- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and and flawless delivery of live events at scale.

- Devise strategies to ensure growth of live commerce adoption and conversion, identifying and implementing process improvements that will enhance creator experience, and overall output

- Work closely with product and technology teams to build features that make Live commerce experience sticky and delightful, while building features that enhance creator's streaming experience.

- Work closely with teams across the organization (site merchandising, CRM, Marketing, Analytics) to drive adoption of live shopping rapidly, by bringing in relevant traffic to each live event.

- Work closely with the marketing, social media and influencer management team to build awareness and traffic for Live events on an everyday basis

- Ultimately own the business outcomes of the Live commerce business and set it up for success - ensure rapid scaleup, efficient and frugal investments, team building and operations scaleup.