Associate Director - Key Accounts - Industrial Products

Role Responsibilities:

- Account Management & Farming: The desired candidate needs to demonstrate sharp skills of managing key accounts and growing them into cash cows.

- Number driven, should be able to sell the concept persistent selling and should be able to implement company concept.

- P&L management of accounts handled.

- Project management skills to manage the engagement.

- End to end knowledge on Sales to fulfilment.

- Be the first point of contact with customer for large multi-city enterprise accounts.

- Own and nurture the CXO relationship for select multicity accounts through value delivery meetings.

- Drive the account farming strategy for multicity accounts with KAMs, supply, CS

- Define and drive a clear tech roadmap with customer and Internal Tech team in terms of Technology Integration and catalogue-based buying.

- Rigorous tracking of all SLAs across top accounts such as adoption, leakages, OTIF, AR/OD and work to improve customer NPS

- Capability Building of Sales Teams to adopt standard playbook for Share of business growth across key Enterprise accounts