Associate Director/Director - Sales - Digital Platform Firm

Job Description :

- Scope and acquire enterprise offline F&B merchants to use our omnichannel digital platform.

- Work closely with cross-functional teams, Regional Merchant Services, Product, Customer Service & Operations, and Integration team to provide value-added service for Our Merchants

- Achieve target numbers as per business KPI's.

- Plan major/national events, programs and activities that will drive merchant acquisition

- Initiate and manage co-marketing initiatives with the Merchants to maximize business results.

- Co-work with the Marketing team to drive initiatives that deliver business results.

- Customer Satisfaction Improvement: gather feedback from end-customers and work with product team and customer service team to improve customer satisfaction

- Working with our Enterprise Account Management teams to manage key accounts and maintain service levels.