Associate Director/Director - Human Resources - Service Industry

Only Female candidates

Role & Responsibilities

1. The role requires leading the conceptualization, design and implementation of HR strategic initiatives for Talent Engagement

2. Ensure strict policy and process governance with the help of regular internal process audits to manage all employee lifecycle processes and applicable policies

3. Review of dashboards for all employee lifecycle events (from Onboarding to Exit) and performance-PAN India

4. Analyze data to come up with insights on employee pulse and utilize the insights to design strategic initiatives

5. Work closely with Regional Leads / Base Heads to ensure all lifecycle processes and projects are effectively executed

6. Lead employee engagement initiatives across the network:

- Drive frequent, open and transparent communication with employees

- Review scores of employee engagement survey, ensure action planning and follow - ups by the business

- Deep dive into employee engagement inputs with the functional leaders and identify key areas for intervention

- Structured Reward and Recognition program for each of the businesses. Drive regular EOMs, annual R&R program and customized solution as per business need

7. Performance and talent management

- Define and execute the performance management philosophy-PMS

- Lead execution of PMS cycle as per defined timelines for the functions. Performance management cycle will include:

- Ensure closure of KRA setting, mid-year check-in and final assessment

- Participate in Talent Council conversations

- Ensure IDP and career development conversations are initiated for critical roles

8. Constant monitoring of employee pulse and ensure insights pertaining to employee disengagement are being worked upon to create plan and turn it around

9. Should have handled minimum employee strength of 3000+ .

Skills Required

- Excellent Stakeholder management

- Effective communication skills

- Creative

- High EQ

- Team management

- Design thinking with futuristic mindset