Associate Director/Director - Facilities Management - F&B

We have urgent requirement for Associate Director/Director with a leading service provider company.

Experience:

Qualification: BHM & MBA preferred

Salary Range: Upto 23 LPA (depends on experience & job profile)

Role & Responsibility:

Key Result Areas:

Food Operations

- Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client

- Initiate development of new menus, upgrade old menus and special event menus

- Develop new ideas for promotions, festivals and other special events

- Ensure that safety and hygiene policy is strictly followed at site

- Carry out operational audits to check for confirmation to laid down processes and policies

Organic Growth and Profitability

- Sustain and build the profitability of site through timely analysis of reports and provide solutions to counter any discrepancies

- Apprise the management of any serious reversal or threat to the operations on time

- Meet the sales and profit targets of site

Debtors Management

- Ensure that the data required for the raising of invoices is sent to the accounts department on time

- Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions

- Keep track of invoice in site

Manpower Management and Training

- Promote a healthy and teamwork oriented atmosphere in site

- Prepare a manpower budget as per the growth in the operations

- Identify the training needs of his team and assist in the development of modules to address the same

- Ensure that site is at their optimum staff strength

- Ensure that all the HR processes and staff welfare activities are implemented and carried out in site

Communication and Client Retention

- Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same

- Ensure that the branding policy is rolled out and followed as per the specifications

- Ensure 100% client retention

- Timely addressal of all issues with pertaining to the client and the operations

Cost Management

- Coordinate with the Purchase department to understand and forecast the cost trends and revisions

- Develop suitable operational strategies to address increase in costs

- Analyze the operational cost centers and provide solutions to increase the efficiencies in site

Legal Compliances

- Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at site

Systems Implementation and Process Management

- Ensure that all the systems and processes are implemented and followed as per the company policy

- Responsible for following up on the effectiveness of each process and provide details on alterations to be made to the same

Safety, Environment & Quality (SEQ)

- Co-ordinate with the SEQ team to implement the policy and process

- Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time

- Timely communication of all possible on site SEQ hazards to the concerned department

Contract Renegotiation and Rate Renewal

- Responsible for the timely renegotiation of the existing contracts along with rate renewals

- Ensure that all the sites in the state are operating with valid and up-to-date agreements

- Must be from 5 star hotel

- Excellent communications & client handling skills