Associate Director/Director - Facilities Management

Working experience in Facilities Management in IT / Commercial / Hotel Buildings. Handled multiple locations IFM & Property Management operations. Carry out a Root cause analysis and design the corrective and preventive actions.

In depth knowledge of IFM services. Superior knowledge in Housekeeping, Administration, soft services, Vendor & Contract management, transition management, project management and customer management. An eye for detail and a focus on quality standards.

Hospitality lead PAN India is Responsible to bring in the industry best practices to take the function to the next level with the objective of ensuring increased level of customer delight as a continuous process within the guidelines of Company policy and process.

To formulate and drive a PAN India F&B Strategy and drive the function keeping cost, compliance and customer delight as core focus and to bring in the industry best practices to take the function to the next level with the objective of ensuring increased level of customer delight as a continuous process within the guidelines of Company process & policy.

- Operation Management

- Process & Policy

- Compliance management

- Planning & Budgeting

- People & Team management

- Process optimization and innovation

- Customer satisfaction and service

- Stakeholders management

- Professional/Personal Skill Requirements