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15/05 Prachi Khare
Director at People Connection

Views:1192 Applications:255 Rec. Actions:Recruiter Actions:127

Associate Director - Digital & Customer Experience - Retail (12-16 yrs)

Mumbai Job Code: 1095516

A leading Retail client of ours is looking for a Associate Director Digital and Customer Experience , based in Mumbai.

For this role we are looking for candidates who have atleast 12 years experience in Digital Marketing, Strategy and leading the customer experience and technology -SEO, Mobile App, SEM and also driving the Loyalty programs.

Candidates who have worked in developing 3-5-year digital strategy and roadmap and programs to accelerate the digital capabilities, will be a perfect fit

The role will involve partnering with technology team to co-own the digital roadmap, ensure the roadmap, and action plans are in place and executed with relevant contribution from other teams across the organization

The responsibilities will involve identifying and analyzing new business opportunities in digital ecosystem and business model innovation for India Market

Challenge current thinking with innovative and disruptive technologies that drive business goals in a more efficient and effective way

Understand regional and market strategic objectives

The detailed JD can be shared with interested candidates

Women-friendly workplace:

Maternity and Paternity Benefits

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