Director at People Connection
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Associate Director - Digital & Customer Experience - Retail (12-16 yrs)
A leading Retail client of ours is looking for a Associate Director Digital and Customer Experience , based in Mumbai.
For this role we are looking for candidates who have atleast 12 years experience in Digital Marketing, Strategy and leading the customer experience and technology -SEO, Mobile App, SEM and also driving the Loyalty programs.
Candidates who have worked in developing 3-5-year digital strategy and roadmap and programs to accelerate the digital capabilities, will be a perfect fit
The role will involve partnering with technology team to co-own the digital roadmap, ensure the roadmap, and action plans are in place and executed with relevant contribution from other teams across the organization
The responsibilities will involve identifying and analyzing new business opportunities in digital ecosystem and business model innovation for India Market
Challenge current thinking with innovative and disruptive technologies that drive business goals in a more efficient and effective way
Understand regional and market strategic objectives
The detailed JD can be shared with interested candidates