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10/02 Radhika Agrawal
Consultant at Crescendo Global

Views:1220 Applications:321 Rec. Actions:Recruiter Actions:4

Associate Director - Collections - FinTech (12-20 yrs) Premium

Anywhere in India/Multiple Locations Job Code: 1373330

Associate Director - Collections - FinTech - Remote(12+ years)

Location: Remote (Occasional travel required to Bangalore / Delhi / Lucknow)


Join our team as a Collections Manager and lead the charge in revolutionizing financial operations for small and medium businesses. This role offers an opportunity to drive strategic direction, optimize processes, and manage a talented team to ensure efficient collections and enhanced customer experiences.

Your Future Employer:

We are a pioneering company dedicated to simplifying and digitizing financial operations for small and medium businesses. With our paperless solutions, businesses can access their financial data anytime, anywhere, empowering them to thrive in today's dynamic market.


- Provide strategic direction and oversee the overall management of the collections team.

- Analyze performance metrics, set performance expectations, and provide training and feedback to drive productivity.

- Develop and implement effective collection processes aligned with industry best practices.

- Collaborate with cross-functional teams to provide feedback and insights for continuous improvement in collections and underwriting.

- Manage recovery agencies, set targets, and ensure resolution rates meet objectives.


- Graduation/Post-graduation/MBA qualification.

- 12+ years of experience in Collections, preferably in Unsecured and/or Business Loans.

- Proficiency in relevant lending products, collections systems, and processes.

- Strong exposure to legal resources and compliance.

- Demonstrated experience in scaling up and managing large teams.

What's in it for you:

- Opportunity to lead and innovate in a dynamic industry.

- Competitive salary and benefits package.

- Work with a talented and passionate team dedicated to driving positive change.

- Flexible remote work environment with occasional travel opportunities.

- Professional growth and development opportunities.

Women-friendly workplace:

Maternity and Paternity Benefits

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