Associate Director - Business Process Improvement

Key accountabilities

Contribute to process improvement strategy to drive organizational initiatives

Develop the framework for the application of the business process improvement model

Provide recommendations on practices and process excellence standards

Drive alignment & assist the business in articulating philosophy, policies and measures for process excellence

- Lead and drive identification of business issues, problem structuring, problem solving and developing recommendations

Contribute to design, planning, optimization and implementation of new process that support resolution of high impact business problems while working across multiple business with senior stakeholders

- Drive and manage program resources and timelines

Manage all aspects of operational efficiency programs, demonstrating a large-scale program management expertise.

Design, develop and implement flexible and efficient global operating and governance models

Establish plans, budgets, and necessary resource allocation for each program

- Capability building on tools and processes - Support focused training, knowledge management initiatives and structured exposure to best practices for process improvements

Other Responsibilities

- Contribute to the large success of the department by seamlessly integrating differing priorities

- Build highly effective relationships and communication channels with senior stakeholders across geographies

- Represent the department and Organization in internal and external meetings

Your skills and experience

- Exceptional record of driving global change programs with high business impact using various process excellence, change and innovation methodologies like Six Sigma & Lean.

- Proven ability of leading transformational projects independently

- Ability to analyse / synthesize complex information & put up concise, compelling points of view

- Excellent understanding of the financial services business with knowledge of asset management business is preferable

- Experience in managing change for senior stakeholders in global operating environments

- Well versed in managing change management across global teams