Associate Director - Account Management - SaaS - IIT/NIT/BITS/IIM/ISB/MDI/FMS

We are handling an exciting opportunity as an Associate Director Account Management role with leading B2B SAAS Company at Bangalore.

- Candidate will be responsible for cultivating and growing client relationships.

- Act as the liaison between the client and the company.

- An account leader must be familiar with the company's product or service to answer any questions a client might have about the service provided by the company.

- Plan, execute, and manage client accounts and projects

- Collaborate with clients to determine product or service requirements

- Develop project plans to meet client goals and objectives

- Build relationships with clients to ensure brand and project success

- Create a pleasant experience for clients by coordinating with marketing and customer service to provide solutions

- Provide regular updates, respond to inquiries, and address any client concerns in a timely manner

- Coordinate and facilitate regular client meetings

- Monitor and manage project performance

- Oversee the development of new client relationships

- Ensure client satisfaction and retention

Below are the qualifications required to excel in this role:

- B.Tech+ MBA preferred from reputed institute.

- Minimum of 8 years experience in business analysis and account management.

- Exceptional analytical and conceptual-thinking skills

- The ability to influence stakeholders and work closely with them to determine acceptable solutions

- Excellent technical and communication skills.

- Candidate must have B2B SAAS Background experience & Global experience is must.

- Preferably US market knowledge.