Associate - Customer Support Customer Support Associate (8:30pm-4am) at Rippling About Rippling : - Rippling is the first way for businesses to manage their HR & IT from payroll and benefits, to employee computers and apps all in one, modern system. - In just 90-seconds, a company can set up (or disable) an employee's payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. Its the only platform that truly unifies every employee system, and automates all of the administrative work. - Rippling's HQ is in San Francisco and has raised $145 M in Series B funding from top-tier investors, including Kleiner Perkins, Initialized DFJ, and Y Combinator. About The Role : - Rippling's Customer Support and Implementation team genuinely believe that we can change the way small businesses manage HR & IT programs. - Through training and one-on-one advising, we're showing customers how to streamline all their processes. Each member of our team is challenged to take on independent projects and show their individual strengths, from product to customer experience. What You'll Do : - Support Rippling's customers in matters related to their Rippling account including: Employee directory, onboarding /offboarding automation and other core HR integrations - Work directly with customers to resolve their HR and IT issues - Be an expert technically of our product - Actively identify areas where we can better serve our existing customer base through automation or added features - Become a product expert - you'll be a go to resource for both customers and coworkers by your 90th day at Rippling - Think like a customer - work directly with our engineering teams to constantly build new features and deliver an amazing new customer experience Qualifications : - Stellar written and verbal communication skills - Interest in actively working with product and engineering teams - Excellent at time management and prioritizing tasks - Passion for training both customers and internal teams - Bonus points for experience with payroll, insurance, or IT support - Rippling is an equal opportunity employer.

Bangalore

Chandigarh

Chennai

Delhi NCR

Greater Noida

Gurgaon/Gurugram

Hyderabad

Jaipur

Mumbai

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Noida

Associate - Customer Support - IIT/NIT/IIIT 

Associate - Customer Support - IIT/NIT/IIIT  ,Job Description for Associate - Customer Support - IIT/NIT/IIIT  in Rippling in  Bangalore Chandigarh Chennai Delhi NCR Greater Noida Gurgaon/Gurugram Hyderabad Jaipur Mumbai Navi Mumbai Noida for (2-7) years of experience. Apply Now!

Job Description for Associate - Customer Support - IIT/NIT/IIIT  in Rippling in  Bangalore Chandigarh Chennai Delhi NCR Greater Noida Gurgaon/Gurugram Hyderabad Jaipur Mumbai Navi Mumbai Noida for (2-7) years of experience. Apply Now!

Associate - Customer Support - IIT/NIT/IIIT  | iimjobs.com