I. The Role: I.1. Team Size: The incumbent will be responsible for managing a team of ~100 FTEs delivering services to 4 listed companies. This is a growing role in terms of FTEs, Service Coverage and Customers I.2. Process/ Service Coverage: Covering all aspects of Finance &amp; Accounting Operations : - Procure to Pay including Purchase Requisition and Accounts Payables - Order 2 Cash including Customer Invoicing, Credit Control, Collections &amp; Reconciliations - Record to Report, Treasury back-office, MDM, Taxation, Compliance - SAP and DMS Services I.3. Primary Roles &amp; Responsibilities: - Service Delivery: a. Manage &amp; ensure zero surprise service delivery as per the agreed SLAs and KPIs, ensure compliance b. Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement performance improvement plans to close process gaps. - Transformation: a. Create and execute roadmap to transform operations using deep domain/ F&amp;A expertise and latest technologies. Own the implementation of new technologies to improve overall operations - Customer Relationship &amp; Stakeholder Management: a. Understand the big picture requirements and work closely with Centre Leadership team for effective delivery and customer experience b. Bring entrepreneurial mindset to operations and business to provide appropriate service performance metrics and reports to deliver value to clients and organization c. Display a good executive presence and manage internal &amp; external partners - People Leadership: a. Guide, monitor, manage, engage and develop the direct reports and the team to drive superior performance and build/ nurture customer relationship - Growth &amp; Expansion: a. Showcase current operations and Work closely with QG Leadership, client CXO's and process owners, and operating teams for additional processes/accounts b. Collaborate with Centre/ QG Leadership in new deal process including solutioning, pricing, due diligence, transition and stabilization I.4. Required Experiences, Skills &amp; Competencies - India to India Shared Services Experience (either Captive or BPO) - F&amp;A Service Delivery Operations knowledge while managing multi-tower teams (50+ FTEs) - Transformation experience is a must with fair exposure to new-age technology like RPA/ AI - Fair Understanding of SAP, DMS/ Work Flow, and relevant tools for F&amp;A Operations - Strong on analytical thinking, deeply data driven, with hands on experience on MIS &amp; Reports - Excellent communication &amp; influencing skills and Excel &amp; PPT skills - Engaging people to perform at their best I.5. Qualifications &amp; Background - CA/ICWA /MBA or equivalent - 15yrs of relevant experience (4-5 Years in Service Delivery Leadership role managing large team) - Understanding of P2P, O2C and RR processes

Noida

Assistant Vice President/Vice President - Finance - BPO/ITeS 

Assistant Vice President/Vice President - Finance - BPO/ITeS  ,Job Description for Assistant Vice President/Vice President - Finance - BPO/ITeS  in GAMA India in  Noida for (15-18) years of experience. Apply Now!

Job Description for Assistant Vice President/Vice President - Finance - BPO/ITeS  in GAMA India in  Noida for (15-18) years of experience. Apply Now!