Assistant Vice President - Treasury & Trade Services - BFSI

Description:

Job Description:

Position Title: Assistant Vice President

Grade/Level: C12

Business Group: Operations

Function/Group: Treasury & Trade Solutions (TTS)

Location: Mumbai

Business/Department Objectives:

- Team is responsible for providing Trade processing support for EMEA- Algeria based clients.

Core Responsibilities:

- Team Management

- Client Management

- Risk and Control

- Revenue and Cost Management

- Migration and Project Management

Day-to-Day Responsibilities:

Processing Standard:

- Ensure process delivery as per Service Level Agreement at all times. Ensure service quality is maintained

- Interact with client on a daily basis to understand their requirement

- Ensure team meets required productivity targets

- Address client escalations/issues

- Build excellent rapport with client

- Conduct regularly meeting/discussion with client

Risk and Control:

- Ensure team adheres to internal policies to ensure compliance with legal parameters as well as company policies and procedures

- Assist management for audit preparation and necessary actions for clean audit results

Migration and Project Management:

- Support/participate/lead in new/ongoing projects/migrations and ensure smooth cut over with minimized risks - internal and external

- Develop and maintain training database, training materials, and trackers for the migration

- Schedule and conduct training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery

Revenue and Cost Management:

- Give suggestions or participate in process improvements and cost improvement initiatives

Team Management:

- Ensure the team provides the best productivity to meet SLA targets

- Motivate the team towards the business objective

- Maintain team's performance metrics to track defects, productivity

- Ensure back-ups are created within and across the team through cross functional projects

Qualifications:

Education:

- Bachelor's degree

- Post graduate (preferably Finance)

Experience:

- Bachelor's degree - 10+ years of experience in Trade Operations/Services

- Post graduate (preferably Finance) - 5+ years of experience (Trade Operations/Services)

Certifications:

- CDCS certification

Core Skills:

- Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment

- Ability to work as a team with offsite partners

- Consistent ability to identify process improvement and implement quickly and accurately

- Strong attention to detail is required to ensure the data privacy of our client information

- Strong team management skills

- Strong client management/relationship management skills

- Experience of leading large teams with complex processes

Competencies:

- Good knowledge of UCP, ISBP, URR, Trade Services Products, and Trade Finance Products.

- Information must be expressed coherently and accurately to key people in a timely manner

- Confidence, self-motivation and plenty of initiative

- Strong sense of ownership and accountability for work

- Ability to build working relationships with stakeholders

- Good oral and written communication skills

- Ability to work in team environment

- Enthusiasm and strong desire to work in operations

Other:

- Clear oral and written communication

- Good knowledge in Excel, PowerPoint

Susmita Padhi
phone (91) 080-4022 1664
mobile (91) 8553000205
web www.pylonmc.com