Assistant Vice President - Client On Boarding - BFSI

Assistant Vice President - Client On-Boarding

Summary :

Provide leadership, analysis and compliance policy guidance/support to facilitate and improve productivity of teams. Act as a subject matter expert (SME) on client due diligence, fronting the KYC US team and liaising with all levels of management across customers, Global Banking & Markets, GTB business lines, Compliance, and other support areas to ensure and efficient, flexible and accurate process for on boarding and revalidating clients.

Job Description :

- Liaise with Compliance/Business/Onshore counterparts

- Perform quality checks to ensure that defined guideline is adhered

- Work as the process owner and ensure end to end management of all activities associated with the process

- Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs

- Monitor capacity utilization within teams and allocate resources

- Serve as a point of contact for internal and external escalations

- Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

- Effectively manage risk and foster an environment where team is fully aware of Operational Risk management

- Conduct regular operational performance reviews and participate in monthly self assessments

- Partner with sending location and all internal stakeholders

- Work closely with other internal teams to ensure top of the line service to clients

- Prioritize tasks and ensure adherence to timelines for completion of activities

- Initiate and lead change management initiatives within the team

- Supervise and manage development of team members

- Ensure structured upward & downward communication

- Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members

- Ensure performance and efficiency of staff meet or exceeds expectation standards

- Serve as a mentor and offer guidance for team level and individual level challenges

- Participate in cross process initiatives which are formulated to create or improve existing processes

- Support in preparing of MIS required for management decision making

- Should be adept in spotting trends (in data points) and analyze the same for further action

- Must be able to multi task effectively