Assistant Program Manager - IT

Assistant Program Manager

Location : Gurgaon

Timings : 5:30 PM - 2:30 AM IST

US based IT company

Responsibilities :

- Coordinates all projects responsible for and ensures resources are utilized appropriately.

- Compiles project status reports, MOM's and other project required documentation

- Coordinates project schedules

- Manages project meetings

- Identify and gets technical problems resolved through team

- Identifies and analyses systems requirements and defines project scope requirements, and deliverables.

- Coordinates project activities and ensures all project phases are documented appropriately

- Review RCA and update Knowledge Base as required.

- Must possess the ability to prioritize and perform multiple tasks simultaneously

- Must have the ability to plan and organize tasks to accomplish goals and objectives

- Ability to gather and summarize complex information, present multiple solutions to problems, and apply logic and influence to direct the decision outcome

- Must have superior oral and written communication skills to effectively interact with Clients

- Excellent customer service skills required

- Regular, reliable and predictable attendance required

Required Skills & Experience :

- 2+ years work experience in IT field or IT system development projects

- 2+years of project Coordinator experience

- Coordinator on large scale IT infrastructure project implementation including servers, networks, databases, SaaS/IaaS, AWS (Amazon web Services) and Microsoft Azure, end-to-end implementation and deployment.

- Excellent knowledge of the full project management life cycle, preferably in Remote Management Services

- Ability to develop and monitor project schedules & timelines, deliver project on time and on budget

- Experience in coordinating multiple projects with competing priorities

- Experience working in a global environment, leading and collaborating with teams located in multiple geographic areas

- Strong IT skills and practical experience would be an added advantage

- Knowledge in ITIL (IT Infrastructure Library)

- Candidate should also have excellent verbal and communication skills and be able to work in a US office hours (Eastern Time Zone)