Job Description :  We have been retained by our client to partner with them to recruit the position mentioned below.  Title: Assistant Manager/ Senior Executive  Industry: ITES - Financial captive BPO  Experience: 3-6 years + in a similar role.   Education: MBA  Location: Mumbai  Compensation: Industry best  Important note: Should be OK to work in shifts. Shift timings from 4 pm to 1 am. Should have 2 years + work experience as a HR Business Partner  Roles and Responsibilities:   Organizational Performance :  - Track and analyze the quality of performance regularly and work with the BU management to improve output  - Propagate performance excellence culture. Coach Managers on effective performance management practices.   - Ensure a fair and effective performance appraisal process   - Work with the management to ensure performance differentiation between employees  - Ensure an effective development plan for the employees basis the performance appraisal  Employee Engagement :  - Design and implement employee engagement strategy for the respective BU s  - Carry out the people connect activities such as one-ones, open houses and town hall meetings on a periodic basis   - Ensure quick and quality resolutions to employee grievances  - Proactive approach in assessing employee pulse and designing customized solutions/interventions  - Work with the BU management to build an engaging workplace  - Implement the employee welfare programs and fun at work activities to enliven the work environment  Attrition Control and Retention Measures :   - Proactive approach towards identifying and minimizing the triggers for attrition   - Work on resignation reversal and minimize voluntary attrition   - Perform attrition analysis and present to the senior management on a regular basis   - Thorough exit interviews and analysis to ensure identifying the reasons for attrition   - Design customized solution/ interventions for retention of employees   Rewards and Recognition :   - Work with the BU management to ensure effective execution of the incentive plans   - Advice on the rewards and recognition framework   - Roll out the recognition programs for the high performing employees  Career growth and development :   - Manage internal job movements within the organization  - Identify developmental needs  - Roll out the capability development programs   Compliance and culture :   - Create awareness on the organizational norms and priorities   - Educate the employee population on the expected behaviors at the workplace  - Administer policies and ensure compliance to the regulatory and organizational requirements  - Ensure disciplinary action at appropriate situations   Employee Lifecycle Activities :   - Review and facilitate organizational processes related to joining, confirmations, transfers, exits, separations and settlements.   - Address employee needs in leave management and work hour management  Special Projects :  - Work on special interventions / projects which contribute to organizational effectiveness  - Task force for various process enhancements and organizational Capability development   Desired Skills and attributes :   - Functional expertise with in depth knowledge of Human Resource Management   - Strong conceptual understanding of the applicable HR aspects   - High employee-centric behavior and Cheerful disposition with the employees   - Operational Excellence   - Result orientation   - Excellent analytical skills   - Excellent communication skills   - Good relationship management with various stakeholders in the organization   - Self-driven, highly resilient with ability to work under high pressure and stressful situations   - High learnability and eagerness to explore newer projects and assignments

Bangalore

Assistant Manager/ Senior Executive - Human Resource - BPO 

Assistant Manager/ Senior Executive - Human Resource - BPO  ,Job Description for Assistant Manager/ Senior Executive - Human Resource - BPO  in Futurz Consulting in  Bangalore for (3-7) years of experience. Apply Now!

Job Description for Assistant Manager/ Senior Executive - Human Resource - BPO  in Futurz Consulting in  Bangalore for (3-7) years of experience. Apply Now!