Assistant Manager - SBU Education - NCFM

Role Title : Assistant Manager - SBU Education

Function : SBU Education

Reports to : AVP - SBU Education

Purpose of the role : To support the function in course content development, coordination and administration of testing activities (NCFM tests), collaboration with Colleges, Institutes as a part of educational tie-ups or financial literacy initiatives.

Key Responsibility :

Enrollment for NCFM tests

- Supervise the offline NCFM processing activity (Processing involves examining, scanning, collation, data entry, offline registration and processing of all the NCFM forms received).

- Authorize the payments along with supervision of payment processing activity

- Reconcile the payments - daily, monthly and as and when required

- Supervise the study material dispatch activity.

- Supervise the enrollment processing activity and authorization of enrollments.

- Handling NCFM related queries and system rectifications

Certificate processing :

- Supervise the NCFM certificate processing activity (Processing involves printing, lamination, tracking and issuance of certificates

- Supervise the certificate dispatch related activities.

- Coordinate for certificate related MIS, co-ordination with other organizations, regional offices and updation of records.

- coordinate for the maintenance of undelivered certificates and handle certificate related queries

- Co-ordinate for the reprint of certificates - duplicate cases, name change etc

- Track the centre preference suggested by the candidates and coordinate with the test centres for the same.

- Supervise the work of scheduling the examination (for 3 months), pre and post test activity.

- Undertake improvements - System and Process related

- Monitor and analyse the performance of centre periodically

- Process payments for the for the tests taken

Supervise test administration processes :

- Co-ordinate with regional offices for test related activities, testing etc.

- Supervise invigilation activities, pre-test and post test activities

- Monitor centre capacity, utilization, test schedules and re-schedules and copy cases

- Prepare MIS, schedules, statistics to monitor test centre activity

Content development :

- Co-ordinate, monitor and review content development for new modules and workbooks.

- Finalize and Print the workbooks, processing of payments to the content developers / reviewers

Launch of new modules :

- Co-ordinate with the appointed content developer to develop content for identified new modules, as per guidelines specified by the company.

- Prepare / liaison for the module developer agreement and the necessary approval notes for authorization by AVP.

- Co-ordinate development, preparation, printing and launch of the new module(s).

Launch of new modules :

Month End reports and payouts :

- Create and circulate monthly reports to partner organisations and internal departments

- Coordinate fee sharing activity and processing of payments

- Maintain detailed trackers and enter all data into the system.

Training & Financial Literacy Programs :

- Organise guest lectures on NCFM programme to increase awareness

- Co-ordinate and assist in conducting awareness sessions for colleges, high schools and general public - Visit to

NSE programs :

- Co-ordinate with partner institutions to create new programs e.g. Finance course run by NSE-MKCL

- Co-ordinate with Manipal University regarding training programs - schedule, revenue sharing, certificates.

Educational Tie-ups :

- Coordinate with Colleges, Institute to collaborate with NSE for Short term educational courses.

- Supervise processes related to tie-ups like preparation of Agreements, monitoring progress of the course,scheduling of examinations etc.

- Undertake timely review of all the tie-ups undertaken (through preparation of MIS)

- Build and develop long term relationship with Colleges, Institute.