Assistant Manager - Retirement Operations - Investment Bank

Our client is one of the leading investment banking, financial services organisation looking to hire Assistant Manager for Retirement Services operations.

Role Description

- Manage delivery as per the service level agreements

- Ensure all operational reports are accurately produced and published on time

- Drive and maintain rigor around operations processes

- Build and maintain an excellent business relationship with the internal and external partners

- Effectively manage client priorities and escalations

- Assess training needs and build a development plan for associates on the team

- Conduct effective performance reviews and provide feedback

- Contribute towards hiring efforts of the team

Candidate Description :

- Strong project management skills

- Excellent people management skills with experience of managing teams of 15 - 20 associates

- Good knowledge in performance management practices

Behavioural Attributes

- Excellent communication skills and ability to interact with all levels of end users

- Strong attention to detail and judgment

Role involves working in UK Shift, looking for female candidates only.