Consultant at Iconic Resource
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Assistant Manager/Regional Training - Sales - Consumer Durable (5-10 yrs)
- Handling Sales, Customer Service, Product other behavioural trainings
- Motivating the team and maintaining high moral to ensure consistent achievement by understanding customer requirement as early as possible.
- Identifying training needs by regularly scanning various pre-determined sources
- Refresher Session taken to improve the performance and to keep sale staff updated on any changes in the process
- Regular monitoring of the calls and providing them necessary feedback on their weak points.
- Handling a team of Field Trainers
- Conducting Regular Engagement Activities at stores and backend.
- Working on In-house Magazine
- Compiling of reports for teams performance,
- Conducting activities like Performance Improvement Plan
- Profile entails travelling across South India.
- MBA with 5 -6 Years in training & Development (Sales, Customer Service, Product othe behavioral) Should have knowledge of regional language.
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