Assistant Manager - R2R - BPO

We an opening with our client for Asst Manager - R2R role in Bangalore. Below is the Job Description of the profile.

Main purpose of role

- Ensure effective management of all input to financial systems and the control, verification, and processing of all financial transactions – either through the own team or the external service provider – and that financial reports meet the needs of the customers providing information in a user friendly and appropriate manner for the purposes required.

- Take responsibility for the end-to-end financial accounting process for the countries serviced; Drive and motivate the team to perform at high levels of performance in the role of a senior team member and to provide subject matter expertise for one or more country specific skills related to language or accounting knowledge.

- To ensure the integrity of financial systems and the financial operating model, in accordance with financial procedures, external audit requirements and best accounting practice.

- Provide subject matter expertise for specific local accounting operations for a country, within the overall context of the harmonized operating model.

- Implements and ensures standardization and best practice from other jurisdictions to maximize efficiency and load balance.

- Ensures accounting rules are properly applied for both management and financial accounts in compliance with corporate standards.

- Identifies key issues and delivers efficient responses through implementation of the right procedures.

- Acts as internal consultant to satisfy stakeholder expectations. Maintain formal relationship with the shared services provider.

- Consistently work to identify opportunities and implement continuous improvement to achieve harmonisation and standardisation.

Key accountabilities

Customer Service

- To play a quasi leadership role in ensuring the delivery of accurate performance of accounting operations within the end-to-end service delivery model, and assist in setting the appropriate work instructions for the team.

- To accurately perform accounting operations in order to meet a customer request following the appropriate work instructions.

- Active involvement in team meetings – suggest ways of improving efficiency and the service provided.

- Through engagement with the role and the wider team, seek to improve service levels, quality, KPIs and targets

Quality

- Understand the accounting policy and procedures required.

- Work with the team leader to develop procedures and work instructions to meet the required standards.

- To demonstrate high levels of motivation to ensure effective team working and a performance culture.

General

- Take responsibility to undertake training in personal development and seek to understand communication of changes impacting the role, requesting further clarification where needed.

- Carry out additional duties as shall from time to time be required.

- Understand and demonstrate the values and culture of the department.

- Comply with corporate policies and procedures.

- Deal with issues in an appropriate and timely manner.

- The role may require some working of non-standard hours as workload dictates.

Key Interfaces

- Global R2R Process Lead

- Service Development Team

- Service Control Team

- Group Chief Accountant Dept

- MCO Service relationship manager

- Internal / External Audit

- IBM Service Delivery R2R

- Capgemini Service Delivery R2R

Relevant Experience

- Strong Financial Accounting skills - IFRS knowledge.

- University Graduate (or similar) / Qualified accountant (or similar experience)

- Strong knowledge of key Finance processes in R2R area

- Experience in a similar role in a shared service centre.

- Demonstrated track record of excellent service delivery, fast reaction and crisis management.

- Knowledge of a second process in the process model is beneficial.

Team skills

- Actively contributes and promotes the maintenance of a high performance culture

- Adaptability and commitment in dealing with a virtual, complex and changing working.

- Cooperates with team members responsible for other sub-functions and expertise in the ESOC.

- Demonstrates a team oriented approach, is confident and decisive.

- Demonstrated ability to work with a range of technically and culturally diverse people.

- Demonstrated ability to successfully contribute multiple projects & competing priorities in a time sensitive environment.

- Ability to work a flexible work schedule – evenings and weekends, if and when required.

If you are interested, revert with your updated CV

Contact-
Shakeela
08040050922
consultant17@wizmatrix.com