Assistant Manager - Order Management - Internet/Online

Leading company hiring Order Management - Assistant Manager - Interested candidates can call on 8795033333.

- Tracking of daily pipelined orders on a daily basis from initiation to closure

- Solve issues on a real time basis which arrive during the course of transaction

- Liaise with cross functional teams to ensure smooth order flow

- Design Escalation matrix and manage escalations

- Design SOP's for the Order Management team

- Ensure teams are adhering to defined timelines for transactions

Skills

- Speed of action

- SOP driven

- People Management skills

- Escalation handling skills

Persona

- 5+ years of experience in a SOP driven environment

- Should have handled a team of 30+ personnel

- Companies - Flipkart, Amazon, Swiggy