Assistant Manager - Operations - Real Estate

Assistant Manager - Operations

About the Firm

Firm Overview :

- Designed to cater to the bespoke needs of its evolving customers, The Hive is an all-encompassing ecosystem to nurture and grow the next generation of enterprises.

- The platform offers a pan-India portfolio of properties that provide customized, flexible and managed workplace solutions, including plug-n-play offices with premium amenities. With selectively chosen properties and a highly curated workplace offering,

- The Hive offers seamless access to state-of-the-art retail, hospitality, entertainment, and F&B experiences in core office locations.

- The Hive is an equal opportunity employer. We do not discriminate on any basis, including gender, age, color, religion, race or sexual orientation.

About the Opportunity :

Company : Xpandr Ventures India Pvt. Ltd. (operating under the brand: The Hive)

Sector : Commercial / Office Real Estate

Designation : Assistant Manager - Operations

Reporting To : Bengaluru Operations Lead

Location : Bengaluru

About the Role :

Description of Role(s) :

Operations management :

1) Ensure that The Hive center is fully operational, and all required systems / processes are running smoothly, efficiently delivering best-in-class service to clients / tenants

2) Property and engineering operations management including fire & life safety, high-side & low-side equipment maintenance, landscaping, managing statutory and other compliances

3) Monitor vendor staffing, inventory management, and preventative maintenance plans to ensure minimal down-time and adherence to established service delivery standards

4) Coordinate IT systems setup and operations with the central technology team, and monitor spaces usage / access control

Vendor management :

1) Outsourced facility management vendor evaluation, recommendation and onboarding (security, housekeeping, technical services etc.)

2) Manage, review and evaluate the ongoing performance of outsourced vendors & suppliers

General :

1) Coordinate and liaise with landlord team to set-up and monitor operational processes including security protocols, guest registration, HVAC policies, fire & life safety and lease deed compliances related to technical aspects

2) Take hand-over of completed space from projects team and manage de-snagging / rectification process

Skill Sets Expected :

1) Strong technical knowledge of building systems/equipment and troubleshooting capabilities

2) Ability to work independently under minimal supervision

3) Proactive attitude to plan preventive maintenance and high-quality operations/product delivery to clients

4) Ability to manage relationships with internal teams and external vendors

5) Good communication and organizational skills

Qualifications : Bachelors/Master's equivalent degree in Engineering (in mechanical, civil or electrical field)

Experience : At least 4 years of experience in similar operational roles in flexible office spaces, office parks, hospitality, or property management

Compensation : Competitive Fixed Compensation + Discretionary Performance Bonus

Role Start Timeline : Immediate