We require Female Candidates Only.
Key Responsibilities:
- Work with all stakeholders (GCP, Host Mobility Teams), Service Providers.
- Conduct Performance Review for the team members and provide timely feedback.
- Maximum proximity to the current immigration changes and policies with deep understanding of Tax, engagement model etc.
- Review team report of the team members.
- Understand global as well as local relocation & transfer policies & assist travellers in understanding the policies.
- Accountable for ensuring the delivery of high-quality tax service, and meeting all deliverable requirements.
- Manage escalations and assist travellers on social tax & personal income tax applicability in host country.
- Monitor the Team SLA and performance.
- Drive Metrics and performance scorecard.
- Work with the team members to continuously improve processes and systems.
- Perform any projects/activities assigned by the lead and is also capable to contribute independently.
Skills Required :
- Having knowledge in Mobility - Immigration/Assignments (preferred)
- Customer service skills
- High English proficiency, and accommodate to English working environment
- Self-starter, good analytical, and time management skills
- Good proficiency in Microsoft Office software (particularly Word / Excel / PPT)
- Good stakeholder management skills
- Knowledge of project management like PMP, Green Belt preferred
Qualifications & Experience:
- Major in Tax, Finance or Accounting, or having relevant working experience (preferred)
- 12-14 years relevant working experience desired
- The Big Four working experience preferred
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