We have an urgent opportunity with one of the largest BPO/ KPO
Location: Chennai/ Bangalore
Level: Manager Quality
Experience : 8 years
Certification : Black Belt is mandate
Job Description :
- Single point of contact for Quality Support of Client Account(s)
- Ensuring Implementation of Quality Standards in the Account
- Providing High Quality Business analytics support to Management team
- Identifying improvement opportunities along with the respective SDLs and Process Head and facilitating launch of projects around these opportunities
- Leading high impact Six Sigma and Lean projects
- Mentoring Green Belts
- Exposure to Quality Management Standards e.g. ISO 9001:2000, COPC, etc
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