Assistant Manager/Manager - Client Engagement - Offshore Business Services Firm

Assistant Manager Client Engagement/Manager Client Engagement

Job description :

About the Client Our client is recognized offshore business Services Company in the expansion mode

Position : Assistant Manager Client Engagement/Manager Client Engagement

Qualification : MBA-Finance/International Business & Marketing

Work Location : Bangalore

Experience :

Mandatory Skills Functional knowledge in the following areas :

- Investment management

- Wealth planning products

- Managing HNW clients portfolio(preferable)

- Investment management

- Financial products in international markets

- Wide range of relevant laws and corporate secretarial practice

Role & Responsibilities :

- Liaise with administrators to ensure delivery.

- Proactively identify opportunities to improve the service

- Meet the set targets

- Find creative solutions to client problems, discuss with delivery manager

- Increasing revenues and billings from new and existing clients, through cross selling of new products and enhanced usage of existing products and services

- Ongoing contact with clients to ensure their overall satisfaction, which may include providing training to clients regarding the purchased products

- Marketing of new products to clients

- Execute business plans and statistical analyses of current clients to promote business grow

- Fostering relationship by actively pursuing new opportunities for existing clients

- Leveraging existing client relationships to get references to convert new clients.

- Communicating with Relationship manager with respect to sales objectives, sales performance and other factors

- Answering client questions regarding products or services and resolving complaints or issues the clients have

- Updating colleagues on new client strategies for products and services

- Very good Excel Skills

- Excellent communication skills both writing and verbal to clearly articulate point of view, discuss with the client. Communication skills both writing and verbal to clearly articulate point of view, discuss with the client.

- Problem solving / Innovativeness

- Planning and co-ordination skills

- Eye for detail, meticulous.

Salary range - 12-20 LPA