Assistant Manager - Learning & Development - Education

Delivery Scheduling: Manage annual learning plan to complete end-to-end scheduling and logistics activities including but not limited to LMS session creation, facilitator management, participant enrolment, etc.

Learning Admin: Resolution of requests received through mailbox/ticketing system; managing LMS course uploads, curriculum creation and assignment, profile activation/deactivation

Reporting: Generation and consolidation of L&D reports, data analysis, and creation of related presentations for senior stakeholders

Learning Design & Development: Design and development of e-learning assets using standard authoring tools

The role will be accountable for setting strategic direction as well as managing day-to-day operations:

- Defining and achieving strategic priorities for the year

- Managing team performance and quality of service

- SLA achievement

- Stakeholder management

Responsibilities

- Create and execute learning strategies and programs

- Evaluate individual and organizational development needs

- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

- Design e-learning courses, workshops and other training (through team & available platforms)

- Assess the success of development plans and help employees make the most of learning opportunities

- Track budgets and negotiate contracts

- Hire and oversee training and L&D Specialists