Assistant Manager - HR Employee Partner - IT/BPO

Employee Partner Role Summary :

- The HR employee partner (HREP) role encompasses support across employee life-cycle from onboarding to off-boarding.

- The incumbent will work with the HRBP's in driving the organization culture and will be responsible to provide on the ground support across designated business units/location on matters related to employee relations and grievances, policy implementation and interpretation, conducting HR skips sessions and keeping a tab on employee pulse.

- The role also requires strong partnerships across HR function to deliver value-added service to management and employees by assessing and anticipating HR-related needs and creating integrated solutions.

Roles and Responsibilities :

- Provide support to front line managers as point of escalation on HR Policy/Process queries

- Ensure consistent employee experience across business units

- Conduct HR Skips, Listening posts, to assess employee pulse

- Support performance management cases with effective PIP/CAP processes

- ER Case Management

- Create and implement organization wide uniform employee interface through continued process improvement (E.g. - onboarding programs, etc.)

- Support and track the performance cycle closures

- Support through the Internal Job Posting Process

- Support HRBP's in implementing business wide initiatives

- Conduct Exit interviews

- HR Projects

Key Competencies :

- HR Expertise - Work experience 5+ years

- Effective Communication Skills

- Relationship Management /Consulting

- Analytical and Problem Solving Skills

- Project Management and Change Management Skills