Assistant Manager - HR Business Partner - BPO

Assistant Manager - HR Business Partner

Position: AM- HR Business Partner (HRBP) ( MBA full Time)

Location: [Noida]

Responsibilities:

Strategic HR Planning:

- Partner with senior management to develop and implement HR strategies aligned with business objectives and organizational goals.

- Provide insights and recommendations on HR initiatives to drive employee engagement, retention, and performance.

Talent Acquisition and Onboarding:

- Collaborate with hiring managers to identify staffing needs and develop recruitment strategies to attract top talent.

- Manage end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding new hires.

Employee Relations and Engagement:

- Serve as a trusted advisor and mediator for employee relations issues, ensuring fair and consistent resolution.

- Implement employee engagement initiatives, programs, and activities to foster a positive and inclusive work culture.

Performance Management:

- Support performance management processes, including goal setting, performance reviews, and career development planning.

- Provide guidance and coaching to managers and employees on performance-related matters.

Learning and Development:

- Identify training and development needs, and collaborate with Learning & Development teams to design and deliver relevant programs.

- Facilitate training sessions, workshops, and learning initiatives to enhance employee skills and capabilities.

HR Policies and Compliance:

- Interpret and enforce HR policies, procedures, and compliance requirements in accordance with labor laws and regulations.

- Conduct HR audits and ensure adherence to best practices and ethical standards.

HR Analytics and Reporting:

- Utilize HR metrics and data analytics to assess HR effectiveness, trends, and areas for improvement.

- Prepare and present HR reports, dashboards, and insights to management for informed decision-making.

Employee Wellness and Benefits Administration:

- Coordinate employee wellness programs, benefits administration, and HR initiatives to support employee well-being and work-life balance.

- Manage relationships with benefits providers and ensure timely and accurate administration of benefits packages.

Qualifications:

- 3+ years of progressive HR experience, with specific experience in the BPO industry preferred.

- Strong knowledge of HR best practices, employment laws, and regulations.

- Experience in talent acquisition, performance management, employee relations, and organizational development.

- Excellent communication, interpersonal, and negotiation skills.

- Analytical mindset with the ability to leverage HR data and metrics for strategic decision-making.

- Proven ability to build relationships, influence stakeholders, and drive HR initiatives.

- Proficiency in HRIS systems, MS Office suite, and HR analytics tools.

- MBA ( Full Time)

Benefits:

- Competitive salary and performance-based incentives

- Comprehensive health and wellness benefits package

- Retirement savings plan with employer contributions

- Professional development opportunities and tuition reimbursement

- Dynamic and inclusive work environment with opportunities for career growth and advancement.