Assistant Manager/Head - Business Analysis - Telecom

Role purpose:

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

- Leading ongoing reviews of business processes and developing optimization strategies.

- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

- Conducting meetings and presentations to share ideas and findings.

- Performing requirements analysis.

- Effectively communicating insights and plans to cross-functional team members and management.

- Gathering critical information from meetings with various stakeholders and producing useful reports.

- Providing leadership, training, coaching, and guidance.

- Allocating resources and maintaining cost efficiency.

- Ensuring solutions meet business needs and requirements.

- Updating, implementing, and maintaining procedures.

- Prioritizing initiatives based on business needs and requirements.

- Serving as a liaison between stakeholders and users.

- Managing competing resources and priorities.

- Monitoring deliverables and ensuring timely completion of projects.

Core competencies, knowledge and experience :

Must have technical / professional qualifications:

- A bachelor's degree in business or related field.

- MSc or MBA and CISSP will be an added advantage

- Minimum of seven years' experience in in business analysis or a related field.

- Advanced technical skills.

- Excellent documentation skills.

- Fundamental analytical and conceptual thinking skills.

- Experience creating detailed reports and giving presentations.

- Competency in Microsoft applications including Word, Excel, and Outlook.

- Excellent planning, organizational, and time management skills.

- Experience leading and developing topperforming teams.

- A history of leading and supporting successful projects.

- Advanced knowledge of mobile telecommunications network architectures, IT systems, financial systems, networks and applications.

- Basics in project management

Skills :

- Strong leadership skills

- Good communication skills

- Excellent interpersonal skills;

- High level negotiation skills;

- Strong managerial and budgetary skills;

- Extensive computer user knowledge and skills essential; in Word, Power point and Excel

- Strong analytical skills;

- Excellent planning and organizing skills.

- Good business acumen

- Project Management skills

- Conflict resolution skills

- Ability to work independently and under pressure.