Assistant Manager - eCommerce

Assistant Manager Ecommerce

Job Description : AM E Commerce (B2C)

- Driving the sales performance of all the e-commerce platforms

- Managing and executing promotional campaigns

- Assuring Return on investment on all marketplaces as well as on Website.

- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment

- Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance.

- Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting

- Develop and implement ecommerce strategy in order to improve website performance

- Work with developers to improve website speed

- Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition

- Re-Platforming website to new CMS, making website mobile capable

- Research market in order to discover new trends and technologies in order to improve website performance

- Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve predesigned KPIs

- Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media

- Develop content calendar and oversee website uploads and landing pages development and time to time report the same to superiors

Key Requirements :

- Should have a degree in Marketing, Business Administration.

- Should have prior experience in a similar role for at least 4 years. Experience within digital marketing is a plus.

- Candidate should possess a solid understanding of e-commerce frameworks.

- Have to be a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.

- Must have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.

- The candidate should be a creative and strategic thinker with a strong customer orientation.

- Should have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.