Assistant Manager - Collections/Order To Cash

Assistant Manager - Collections (Order to cash)

Job location - Bengaluru (Bangalore)

Looking for someone who can join within 30 days or immediate.

What you'll do

- Develop a deep understanding of products, customer use cases, competitive solutions and the industry landscape.

- Complete ownership of collections accounting - Downloading Bank Statement, identify and allocate all customer receipts transactions accurately within pre-defined TAT.

- Collecting payment information, wherever required from customer's web portals.

- Identify any collection related discrepancies and report the same. Work with customer account managers and customers from time to time to resolve and account accordingly.

- Follow-up and resolve any un-accounted customer collections along with other monthly / quarterly clearing activities.

- Manage customer reminder / dunning process.

- Prepare and perform customer account reconciliations on monthly basis. Documenting issues highlighted by customers with customer success for effective resolution.

- Assist relevant teams in resolution of open queries relating to collections, credit notes, account reconciliation, billing issues etc.

- Assist in weekly / periodic calls with regional sales manager. Identify key risk accounts, collections issues account and highlight in the call to drive better collections.

- Track customer payments against the approved payment plans & report any exceptions from time to time.

- Help billings & controllership team for closing related activities including provision computation and DSO reporting.

- Driving system related changes to be made from time to time for generation of report, modification of system and others helping to reduce the manual efforts and bring more accuracy on the reporting.

What you'll need

- Bachelor's degree in Commerce, MBA - Finance or equivalent with excellent communication.

- Should have a minimum 6 years of experience in billings/ Collections/ AR Management/ Dashboarding.

- Proficiency in English language. Able to discuss with customers and internal stakeholders on issues highlighted with billing/ collections etc.

- Good with MS-Excel, MS-Power point

- Familiarity with Salesforce, NetSuite is preferred.

Also please let me know the below details.

Contact Number:
Alternate contact number:
Reason for job change:
Current Pay package:
Expected pay package:
Notice period:
Holding any other offers(Y/N) :
Marks scored in 10th, 12th, Grad and Post Grad:

Please let me know if you have any queries