Assistant manager - Business Excellence - ITeS

Job title - Assistant Manager - Business Excellence

Job Location - Gurgaon

Shift Timing - 5:30 PM to 2:30 AM

Main Accountabilities:

- Drive the transformation to a value stream centric organization (e.g., customer focus, measure and manage,drive out waste, improve quality and consistency of work processes, cross-functional line of sight, etc.)

- Drive various improvement projects using Six Sigma, Lean and other Improvement methodologies

- Manage a portfolio of value stream improvement initiatives that are measurable and drive value for Business (identify opportunities, champion proposals, solution deployment, benefit realization)

- Prioritize efforts of self and others to maximize impact and effectiveness (clarify goals, create focus, manage scope, etc.)

- Assess the performance and capability of processes and operational groups (throughput, cycle time, productivity, waste, etc.)

- Design effective process and management system solutions (value streams, workflow, dashboards, staffing, etc.)

- Manage the controlled deployment of process and operational changes (pilots, change control, minimize go-live risks, etc.)

Competencies :

- Initiate projects, mobilize resources, and manage execution through to completion (managing issues, risk and governance)

- Advanced business case development and operates with a strong understanding of the economics linking inputs to outputs and the value proposition of any work undertaken

- Builds context by pushing beyond "how things are done" to understand "why" and uncover the underlying principles shaping the business

- Ability to decompose and restructure complex issues, draws out meaningful business insights by synthesizing information from multiple sources (interviews, reports, raw data, etc.)

- Optimizes operational productivity (eliminate waste, refine staffing models, off-shoring, etc.) and management system effectiveness (value stream alignment, continuous improvement, etc.)

- Interpersonal and leadership experience, drives for change through a strong ability to influence business partners and execute ideas through to completion

Education and Experience:

- Minimum Bachelors degree and 5 to 7 years of relevant experience from ITES Industry

- Certified Lean Six Sigma Green Belt Certified.

- Should have complete at least 2 (GB OR BB) projects on Six Sigma

- Should have experience of mentor and have imparted training on same.

- Knowledge of Insurance products and back office Insurance processes is a strong asset

P. Purnima
Landline: +91.120.480.7010