Job Opening For Asset manager with Multinational company
Role Responsibilities :
- Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience
- Engage with cross-functional teams to design and implement ITAM processes and policies supporting the lifecycle
- Participate in Asset Management audits and remediation efforts
- Timely and accurate reconciliation of lifecycle data relating to program assets and the asset tracking system
- Reconciliation between various data repositories to ensure consistency of all data sources
- Investigating and resolving discrepancies to maintain data integrity of the asset data
- Managing preparation and distribution of pre-defined and ad-hoc reports related to asset management
- Tracking hardware assets throughout their lifecycle
- Develop and implement continuous process improvements and operational efficiencies
Requirements :
- Four years of experience in hardware asset management
- Experience with various database and spreadsheet tools - SQL, Access, etc. Strong Excel skills are required
- Ability to multi-task in a dynamic, fast-paced environment
- Strong analytical and problem solving skills
- Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution
- Must be able to work independently and take initiative to identify, track, and resolve issues
- Experience implementing and/or using Flexnet Manager Platform and or similar industry standard ITAM solutions
- Experience working on virtual teams
Preferences :
- IAITAM or ITIL certification
- Experience working in a managed services environment
- Working knowledge of service desk and field service operations
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